tg770 Privacy Policy

tg770 operates the online casino and sports betting platform accessible at tg770.org ("the Platform"), providing casino games, live dealer tables, bingo, and sports betting services to registered players located in the Philippines.

For the purposes of the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, tg770 acts as the Personal Information Controller with respect to the personal data it processes in connection with the Platform and its services.

This Privacy Policy applies to all users of the tg770 platform, including registered account holders, visitors who browse the site without registering, and former account holders whose data is retained in accordance with our data retention schedules.

tg770 collects the following categories of personal data, depending on your interactions with the Platform:

tg770 collects personal data through the following means:

Information you provide directly when you register a tg770 account, complete identity verification (KYC), make a deposit or withdrawal, use our live chat support, or communicate with our team by any channel.

When you access the tg770 platform, our systems automatically collect certain technical data including your IP address, device identifiers, browser type, and session information. This data is collected through server logs, session cookies, and analytics tools to ensure platform security and proper functioning.

In certain circumstances — particularly for identity verification, fraud prevention, and anti-money laundering compliance — tg770 may receive supplementary information from authorised third-party identity verification services, payment processors such as GCash and Maya, or Philippine regulatory bodies including PAGCOR where required by law.

Under the Philippine Data Privacy Act, tg770 processes your personal data on the following lawful bases:

• Contractual Necessity: Processing required to register your account, process deposits and withdrawals, and deliver the gaming and betting services you have requested;
• Legal Obligation: Processing necessary to comply with Philippine laws including the Anti-Money Laundering Act (AMLA), PAGCOR regulations, and Know Your Customer (KYC) requirements under Republic Act No. 9160 as amended;
• Legitimate Interest: Processing for fraud prevention, platform security monitoring, responsible gaming monitoring, and internal analytics to improve our services — where these interests do not override your fundamental rights;
• Consent: Processing for optional communications such as promotional updates and marketing messages, where you have provided explicit consent. You may withdraw this consent at any time without affecting other processing.

tg770 uses the personal data it collects for the following specific purposes:

• To create, maintain, and manage your tg770 account and verify your eligibility to use the Platform;
• To process deposits, withdrawals, and all financial transactions on your account, including integration with GCash, Maya, and accredited Philippine banks;
• To verify your identity and age (minimum 21 years) in compliance with PAGCOR regulations and Philippine anti-money laundering law;
• To detect, investigate, and prevent fraudulent activity, money laundering, bonus abuse, and other prohibited conduct under the tg770 Terms and Conditions;
• To deliver customer support and respond to your queries, complaints, or dispute submissions;
• To administer responsible gaming tools including deposit limits, session timers, and self-exclusion programs;
• To send transactional and account-related communications including deposit confirmations, withdrawal notifications, and security alerts;
• To send promotional and marketing communications where you have given consent;
• To maintain platform security, monitor for suspicious login activity, and protect the integrity of our systems;
• To comply with applicable Philippine law and respond to lawful requests from regulatory authorities.

tg770 does not sell, rent, or trade your personal data. We share your personal information only in the following limited and controlled circumstances:

To process your deposits and withdrawals, tg770 shares necessary financial and identity data with accredited Philippine payment partners including GCash (Globe Fintech Innovations), Maya Philippines, InstaPay participants, and accredited banks (BPI, BDO, Metrobank). These providers process your data solely for payment purposes under their own privacy frameworks and applicable Philippine financial regulations.

Third-party game studios such as JILI Games, PG Soft, and Pragmatic Play may receive limited anonymised or pseudonymised gameplay data for game integrity verification and RNG auditing purposes. These providers do not receive your personally identifiable information beyond what is strictly necessary for game delivery.

tg770 uses accredited third-party identity verification services to assist with KYC and age verification processes. These services process identity document data strictly for verification purposes.

tg770 will disclose personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), or other competent Philippine authorities where required by law, court order, or regulatory obligation. We may also disclose data where necessary to prevent or detect serious crime or protect public safety.

The tg770 platform uses cookies and similar tracking technologies to deliver and improve our services. The following types of cookies are used:

• Strictly Necessary Cookies: Essential for the operation of the tg770 platform — including session authentication, security tokens, and load balancing. These cannot be disabled without preventing access to the Platform;
• Functional Cookies: Remember your preferences such as language settings and game lobby configurations to personalise your tg770 experience;
• Analytics Cookies: Help tg770 understand how players use the Platform, which pages are visited most, and where technical issues occur. Data collected is aggregated and does not identify you personally;
• Security Cookies: Support fraud detection and login anomaly identification by tracking device characteristics across sessions.

You may manage cookie preferences through your browser settings. Note that disabling strictly necessary cookies will impair your ability to access tg770 account features. tg770 does not use third-party behavioural advertising cookies.

tg770 retains personal data only for as long as is necessary for the purpose for which it was collected, or as required by applicable Philippine law. The following retention periods apply:

Upon expiry of the applicable retention period, tg770 will securely delete or anonymise personal data in accordance with its data destruction procedures, unless a longer retention period is required by a specific legal obligation.

tg770 implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:

• 256-bit SSL/TLS encryption across all data transmissions between your device and the tg770 platform;
• Encrypted storage of sensitive personal data and financial information at rest;
• Role-based access controls ensuring tg770 staff access personal data only on a strict need-to-know basis;
• Regular security penetration testing and vulnerability assessments of the Platform;
• Real-time monitoring for suspicious login patterns and unauthorized account access attempts;
• Secure two-factor authentication available for all player accounts;
• Regular staff training on data protection obligations and secure data handling practices.

Despite these measures, no system can guarantee absolute security. In the event of a personal data breach that is likely to result in high risk to affected individuals, tg770 will notify the Philippine National Privacy Commission within 72 hours of becoming aware and will communicate directly with affected players as required by law.

Some of tg770's service providers — including game software studios and technology infrastructure partners — may process data on servers located outside the Philippines. Where such international transfers occur, tg770 ensures that:

• The recipient country offers an adequate level of data protection, OR
• Appropriate safeguards are in place through contractual agreements (data processing agreements incorporating standard contractual clauses), OR
• The transfer is otherwise authorised under applicable Philippine law.

All international data sharing arrangements are documented and reviewed periodically by tg770's data protection function to ensure continued compliance with the Philippine Data Privacy Act.

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by tg770. These rights may be subject to exceptions where legal obligations override individual requests.

To exercise any of the above rights, contact tg770's Data Protection Officer at the details in Section 15. Requests will be acknowledged within 3 business days and fulfilled within 15 business days, or such longer period as the NPC's rules permit for complex requests.

The tg770 platform is strictly restricted to individuals who are at least 21 years of age, in accordance with Philippine law governing online gaming. tg770 does not knowingly collect personal data from individuals under the age of 21.

tg770 employs age verification mechanisms during account registration and reserves the right to request identity documents to confirm age eligibility at any time. Where an account is discovered to have been registered by a person under 21, the account will be immediately suspended, all transactions voided, and the personal data of the underage individual deleted from our systems (subject to any residual legal retention obligations).

The tg770 platform may reference or integrate with third-party payment services (GCash, Maya, BPI, BDO, Metrobank) and game software providers (JILI, PG Soft, Pragmatic Play). Each of these third parties operates under its own privacy policy and data protection framework.

tg770 is not responsible for the privacy practices of third-party services. When you interact directly with a third-party service — for example, authorising a GCash payment through the GCash interface — that interaction is governed by GCash's own privacy policy, not this document.

tg770 performs due diligence on its key service providers and requires contractual data protection commitments from all parties who process personal data on our behalf. However, we cannot guarantee the practices of independent third parties beyond our contractual requirements.

tg770 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable Philippine law, or regulatory guidance from the National Privacy Commission.

When material updates are made, tg770 will:

• Update the Effective Date at the top of this page;
• Notify registered players via SMS to their registered Philippine mobile number or other appropriate channel where the changes materially affect their rights or the way we use their data;
• Where required, seek fresh consent for any new processing activity not covered by the existing consent basis.

Your continued use of the tg770 platform following notice of material changes constitutes your acknowledgement of the updated Privacy Policy. If you do not agree with any changes, you may request account closure as described in our Terms and Conditions.

For any questions, concerns, or formal rights requests relating to this Privacy Policy or tg770's processing of your personal data, please contact:

• Data Protection Officer, tg770
• Email: [email protected] — subject line: "Privacy / DPO Request" (plain text — not a clickable link; please do not send sensitive documents by email without prior arrangement)
• Live Chat: Available within your tg770 Account dashboard, 9:00 AM to 12:00 AM PST daily — reference "Privacy Request" when initiating
• Response Commitment: Acknowledgement within 3 business days; substantive response within 15 business days

If you are not satisfied with tg770's response to your privacy concern, you have the right to lodge a complaint directly with the Philippine National Privacy Commission (NPC) — the supervisory authority for data protection in the Philippines. The NPC's contact details are published on its official website (privacy.gov.ph).